Well, The Question arises : Why The Chess Empire !!!
Q. Guaranteed World’s Best Quality:
A.The Chess Empire is proud to offer guaranteed world’s best quality products with the splendid workmanship. The Legendry and Immensely rich workmaship on all our unique wooden chess sets with the option of different sizes and various wood combinations is available for the chess collectors, chess lovers and chess passionate. The Chess Empire does not use cheap material and outsource anything. We are using the best grains exotic wood for our all products which we source directly from Forest Department of Government and there is nothing we compromise when it comes to quality.
Q. Proportionate & Flawless Chess sets:
A. We have the most experience master craftsmen in our factories with a great knowledge of hand craftsmanship and this long learning period has given us the opportunity to design most exclusive chess sets which is beyond the imagination of anyone. The Chess Empire produces flawless handcrafted chess products without compromising on base diameter and proportion of the sizes. Our chess products are always made in uniform and symmetry with the perfect outcome. We have most skilled in-house knight carvers to produce the best and splendid workmanship.
Q. Manufacturing & Checking:
A. Our manufacturing units are equipped with the best alloy tools, machines, lathes and every production is being checked personally by management on daily basis with a strict instruction to have NO COMPROMISE IN TERMS OF QUALITY.
our clear instructions to our staff is to check every single product very carefully with strict and sharp eyesight before final packaging and every chess products has to go through three different cycles of checking and finishing. The quality of our chess sets is incomparable with best natural finishing. All the process of checking and manufacturing is under the monitor and guidance of the management of the company.
Q. Reputed & Oldest Manufacturer :
A. Being the oldest and Largest Chess Company of India, It is our responsibility to provide only the best products to our customers and we are committed to provide premium quality in genuine prices . Buying at us will give you pride of buying from the oldest company who is in customer service from last three generations.
A. We are sending our chess sets packages globally to various countries with the assurance of the safest international packaging to avoid any damage under fragile labels and We are using best packaging for chess pieces according to the categories of the chess products and every single piece will be fixed inside of the heavy commercial duty foam so it will not flip out or wobble while the transit to destination. The Chess board corners and all around packed with special lid foam and bubble sheet foam to ignore any scratch and dent on the way to the customers globally.We use reliable courier service companies like FedEx , DHL or TNT with instructions to treat our every single package as FRAGILE and take extra care of it.
Q. Best customer service:
A. The Chess Empire provides you the best customer service 24/7 with assurance of your every email will be responding and every question will be answered to you within 48 hours at [email protected] as well you can also drop a message to call back where you will get call from The Chess Empire team member to any kind of discussion or assistance according to availability of the customers anywhere in the World or +91 98146 53701 is our Indian helpline number for 24 hours availability. You can also reach at us on all mainly famous social media corners by finding our company’s name.
Q. Commitments and strategy:
A. We have everything in schedule based where our priority is customer satisfaction and best services. The Chess Empire is not only selling chess equipments as our aim is not earning money but to provide the best quality handcrafted chess equipment and friendly platform for customers where they can enjoy their purchase for the loved ones and for their passion. We assure that we will provide the best of the World and stand on our all commitments to fulfill precisely.
Q. After Sales Service :
A. Our target is not only to get the sales but to provide the facility of after sales service too where you will get an email from us after receiving the products for the confirmation and satisfaction level of the purchase .You are absolutely free to write anything with suggestions with your experience of purchase with us. We welcome your thoughts for update or any improvements you suggest and if any issue will be raised with a product, crack, damage or you want to replace anything. We provide you immediate service to resolve the problem as soon as possible.
Q. Return Policy:
A. The Chess Empire provides you the friendly Return Policy. If you find any damage, cracked or manufacturing fault TCE offers you free of cost replacement for the same piece with same day dispatch. For us customer service and satisfaction is most important.
Q. Customize Any Chess Set:
A. We proudly announce that we have thousands of satisfied customers around the globe who has trusted us to make difficult chess sets which was impossible for any other manufacturer to produce exactly same under the dimensions and designs and we have always proved that we can do that without any failure. The Chess Empire offers to all chess lovers that any of the designs can be made for them and we need only drawing, dimensions, and photographs or if nothing is there then we need an idea so that we can provide the best chess set with assure of splendid workmanship. You can also update any chess set design in any size or wood combination with the choice of different base pads color and weighted or un-weighted. You can send at [email protected].
Q. Free Shipping:
A. The Chess Empire offers Free Shipping World Wide with the assurance of best quality and shipping by the best reputed company according to the purchase and the destination countries. The custom charges will be paid by the customers and if any information required then please contact [email protected]
Q. Secure Payments:
A. The Chess Empire is the safest and secure payments facilities where customer’s information is absolutely secure and safe .We do not provide any data of customers to anyone and it has absolutely secure payment gateway.