• Free Shipping
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  • Free Replacement
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  • Guranteed World’s Best Quality
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  • 24x7 support

Friendly & Safe Environment

Welcome to the Chess Empire.

The Chess Empire or Amritsar Ivory Works is the oldest, largest and finest chess manufacturing company since 1962.Our research over almost past 60 years in chess industry has lead us to the constant perfection in designing, craftsmanship and best quality with great reputation chess manufacturing company worldwide. Purveyors of the World’s finest quality chess sets.

This Experience and long learning period has given us the opportunity to design rich art of workmanship and to produce chess sets which are beyond the imagination of anyone. We produce every single product with 100% environment friendly woods and other materials. We are sourcing our woods directly from Forest Departments and no green life trees have been used to make any of our products. We have the best skilled workers and carvers from different part of the states in India and our company is providing them free stay with their families, free electricity and medical facilities.

No Cheap material is allowed to purchase at any cost to our chess factory just to make the product quality cheap and less expensive like others. Our Purchase department only buys the best material, woods, billiard cloths and all other things from authorized and genuine suppliers only. We believe the best chess sets quality and workmanship. Our goals are absolutely transparent and friendly for customers so we can produce not less than the best.      

 

Targets & Achievements

Welcome to the Chess Empire.

Since 1962 when the company was born to today itself, the goal of the company is to make the best quality chess sets of the World to the level of satisfaction of the Customers only. Our all chess productions have been checked with three different steps. Either you buy economy range or the luxury chess set our workmanship will be constantly flawless and perfect.

We get motivated when we receive the emails and calls from the happy customers from various countries that our products and designs are unmatchable, fabulous with remarkable workmanship. These achievements help us to grow and manufacture more beautiful wooden chess sets and chess boards.

 

Why The Chess Empire

 

Welcome to the Chess Empire.

  1. Guaranteed World’s Best Quality:

The Chess Empire is proud to commit for the guaranteed world’s best quality products with the splendid workmanship. The magnificent unique wooden chess set with the option of different sizes and various wood combinations is available for the chess collectors, chess lovers and chess passionate. The Chess Empire does not use cheap material and outsource anything. We are using the best grains exotic wood for our all products which we source directly from Forest Department and there is nothing we compromise when it comes to quality.

 

  1. Proportionate & Flawless Chess sets:

We have the most experience master craftsman in our factories with a great knowledge of                 hand craftsmanship and this long learning period has given us the opportunity to design most exclusive chess sets which is beyond the imagination of anyone. The Chess Empire produces flawless handcrafted chess products without compromising on base diameter and proportion of the sizes. Our chess products are always made in uniform and symmetry with the perfect outcome. We have most skilled workers and knight carvers to produce the best and splendid workmanship.

 

  1. Manufacturing & Checking:

Our manufacturing units are equipped with the best alloy tools, machines, lathes and we have best skilled master workers who have been working with us since 35 years ,20 years ,10 years and various different joining as well we are training new generations for handcraftsmanship.   This most experience trained master craftsmen of our factory with a great knowledge of hand craftsmanship.

We have special quality control staff to check every product before final packaging and every chess products has to go through three different cycles of checking and finishing. The quality of our chess sets is incomparable with best natural finishing. All the process of checking and manufacturing is under the monitor and guidance by us personally. 

 

  1. Reputed & Oldest Manufacturer :

The Chess Empire or Amritsar Ivory Works is the Finest and oldest running Chess Manufacturing Company on the Earth since 1962, in the Chess Industry. Our research over almost past 60 years in chess industry has lead us to the constant perfection in designing, craftsmanship , best quality with great reputation chess manufacturing company worldwide Our valuable asset of experience in chess manufacturing  have allowed us to understand the selection of best wood quality for manufacture the world’s best elegant chess equipments. Our research over almost past 60 years in chess industry has lead us to the constant perfection in designing, craftsmanship, best quality with great reputation chess manufacturing company worldwide We have the most experience master craftsman in our factories with a great knowledge of hand craftsmanship and long learning period has given us the opportunity to design most exclusive chess sets which is beyond the imagination of anyone

 

  1. Safe Packaging:

We are sending our chess sets packages globally to various countries with the assurance of the safest international packaging to avoid any damage under fragile labels. We are using best packaging for chess pieces according to the categories of the chess products and every single piece will be fixed inside of the heavy commercial duty foam so it will not flip out or wobble while the transit to destination. The Chess board corners and all around packed with special lid foam and bubble sheet foam to ignore any scratch and dent on the way to the customers globally.   

 

  1. Best customer service:

The Chess Empire provides you the best customer service 24/7 with assurance of your every email will be responding and every question will be answered to you within 48 hours at info@thechessempire.com as well you can also drop a message to call back where you will get call from The Chess Empire team member to any kind of  discussion or assistance  according to availability of the customers anywhere in the World or +91 98146 53701 is our Indian helpline number for 24 hours availability.

 

  1. Commitments and strategy:

 

We have everything in schedule based where our priority is customer satisfaction and best services. The Chess Empire is not only selling chess equipments as our aim is not earning money but to provide the best quality handcrafted chess equipment and friendly platform for customers where they can enjoy their purchase for the loved once and for their passion. We assure that we will provide the best of the World and stand on our all commitments to fulfill precisely.

 

 

  1. After Sales Service :

We have not only target to get the sales but to provide the facility of after sales service too where you will get an email from us after receiving the products for the confirmation and satisfaction level of the purchase .You are absolutely free to write anything with suggestions with your experience of purchase with us. We welcome your thoughts for update or any improvements you suggest and if any issue will be raised with a product, crack, damage or you want to replace anything. We provide you immediate service to resolve the problem as soon as possible.   

 

  1. Return Policy:

 

The Chess Empire provides you the friendly Return Policy. If you find any damage, cracked or manufacturing fault TCE offers you free of cost replacement for the same piece with same day dispatch. For us customer service and satisfaction is most important.

 

 

  1. Customize Any Chess Set:

 

We proudly announce that we have thousands of satisfied customers around the globe who has trusted us to make difficult chess sets which was impossible for any other manufacturer to produce exactly same under the dimensions and designs and we have always proved that we can do that without any failure. The Chess Empire offers to all chess lovers that any of the designs can be made for them and we need only drawing, dimensions, and photographs or if nothing is there then we need an idea so that we can provide the best chess set with assure of splendid workmanship. You can also update any chess set design in any size or wood combination with the choice of different base pads color and weighted or un-weighted. You can send at info@thechessempire.com.

 

  1. Free Shipping:

The Chess Empire offers Free Shipping World Wide with the assurance of best quality and shipping by the best reputed company according to the purchase and the destination countries. The custom charges will be paid by the customers and if any information required then please contact info@thechessempire.com 

 

  1. Safest & Secure Payments:

 

The Chess Empire is the safest and secure payments facilities where customer’s information is absolutely secure and safe .We do not provide any data of customers to anyone and it is absolutely secure payment gateway.

 

 

Damaged Product Arrived

The Chess Empire is using best and safest packaging so that the product will reach you in perfect shape. We are using the best possible packaging for our all products and we are proud we are covering everything safely with no chance of any dent or damage to the products. Even after all safety we want to offer free replacement for any crack, damage or manufacturing fault.

 No matter it is cracked or damaged during transit or what any other reason is the replacement will be sent within a day after the confirmation from customers. We offer you 10 days to get us noticed after the receiving date of the product with the images of default. Without any delay the pieces will be ship to you. The Golden Prestige Series or Luxury Chess pieces collection  damaged pieces should be returned back by the customer.

 

Ebony Chess Board

Please note that Ebony Chess boards are not covered for warping or cracking as this is one of the precious wood with the nature of warp and get crack fast.

 

 

 

Return Policy

The Chess Empire Return Policies:

 

* We offer you return confirmation between 30 days from the date of shipping to submit the return or to inform us by email or call.

* Once the package is approved for return you have 10 days to send the return at correct address with phone number and details given below.

* The return will not be accepted if sent back without our knowledge and return authorized number.

* There will be no charges for restocking the return.

* The shipping charges will be deducted from the amount paid by customer whom The Chess Empire paid to the shipping company for the delivery of package. It is customer responsibility return them back safely with correct address.

*If by mistake wrong product reached, you are requested to inform us we will send you the immediately the same you ordered and pick up the wrong one.

* The refund will be issued to the same account or credit card from where we have received.

* If you have received any gift or accessories with the purchase should be returned back to us in same condition.

*If everything reaches back genuinely with no flaw the refund will be made in 5 working days.

*If customer has refused the parcel to accept the applicable charges of delivery cost, return cost, refusal charges and the custom charges will be deduct from the paid amount.

 

Term & Conditions

* Item should be packed safely and properly and send back by the genuine shipping company which can be track easily.

* The address should be mention very clearly with postal code and phone number given below.

* The Chess Empire will not be responsible for any damage or loss of package while returning. It is customer’s responsibility to pack it safely and use the best courier service so it can reach to us.

* If you are sending damage pieces in return without our knowledge then the return will be not acceptable. Please be sure the product should not send back if damaged.

* Custom made orders and clearance products are not eligible for return Policy.

* It is very important to send all original documents and product certificate when returning item should be included.

 

Address : The Chess Empire

                 Rishi----501,Maqbool Road,

                 Near Punjab National Bank,

                 Amritsar,Punjab{ 143001 } India

                 0091 98146 53701

 

 

Cancellation

*If you wish to cancel, Change or modify your order, you are requested to inform us immediately by call or email. If the order is dispatched we may not able to cancel, change or modify your request.

*If your order is already shipped then kindly send back as it is sealed packed after receiving it under the return policies.

Package Refusal

If you change your mind after we dispatch the product, Please do not refuse to accept the package and if you do so then Shipping Company will return the package back to us and return transportation, refusal of the package and custom charges will be going to cost us which we will deduct from the paid amount. If you are not available for receiving the package, you are requested to call or email the local shipping company for deliver the package at the time of your availability, The Chess Empire will not be responsible if the package get returned.

It is better you accept the product and return back under return policy and it may cost very less.If you refuse to accept the product the all the charges from dispatching ,return ,refusal and custom charges will be paid by the customer only.

 

 

LAYAWAY PROGRAM

 The Chess Empire offers for the chess lovers and chess passionate who wants to own the luxury chess set or any products with the Layaway purchasing. It allows you to purchase any chess set and pay partially at your comfort whenever you want and how much you want. You just have to select the purchase item let us know when and how much you want to pay. We will charge you accordingly and once you have paid it, the product will be on the way to you. You can email us info@thechessempire.com. 

 

Shipping & Tracking

The Chess Empire offering free delivery worldwide with the widest range of authenticated best quality product designs with the fast delivery and secure packaging. We are using the fastest shipping companies like FedEx ,DHL,UPS and Indian Post to deliver our chess sets globally. Once you have paid for the order you will get confirmation email for the dispatching schedule and the tracking number.

All the updates of order number and tracking number will be sent to you by email with the links to track the parcel anytime and once you received the products we will definitely ask you about your experience of purchase with us.

If you need your order to reach in specific time then we request you to kindly write us about the specific time when you want the product to be delivered. If any special tag or packaging instructions then please also let us know. info@thechessempire.com.

 

Testimonial

The Chess Empire team warmly thanks to all the customers who has always inspires and trusted us for their valuable purchase.

 

 

Order tracking

*If you are unable to track the order or you haven’t received tracking number or package details, you are kindly requested to write us at info@thechessempire.com

*Once your order will be dispatched the link for tracking and tracking number will automatically sent you by email.

*If any issue with the tracking then you are requested to get us notified immediately.

*If the package was on tracking and no updates coming by shipping company, please write us so we call them and get you the exact status immediately.

*If you are not available for receiving the package, you are requested to call or email the local shipping company for deliver the package at the time of your availability.